Privacy Policy
Last updated: June 28, 2026
Spirit Hosting ("we", "us") operates spirithosting.xyz and related services. This policy explains what data we collect and how we use it.
Information we collect
- Account & billing: email address, payment information (processed by Stripe — we do not store card numbers), server configuration choices.
- Technical data: IP address, browser type, and server logs for security and abuse prevention.
- Support communications: messages you send to support@spirithosting.xyz.
How we use your data
- Provision and manage your game server
- Process payments and subscriptions
- Send transactional emails (welcome, billing, suspension notices)
- Prevent fraud, abuse, and duplicate free trials
- Improve our services
Third-party services
We use the following third parties to operate our service:
- Stripe — payment processing (stripe.com/privacy)
- Resend — transactional email delivery
- Pterodactyl — game server management panel (self-hosted)
Data retention
We retain account and billing data while your subscription is active and for a reasonable period afterward for legal and accounting purposes. Server data is deleted when your subscription is cancelled, as described in our Terms of Service.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting support@spirithosting.xyz.
Cookies
Our billing portal uses session cookies for authentication. We do not use third-party advertising cookies.
Contact
Questions about this policy: support@spirithosting.xyz